Declaration of warranty
The manufacturer ETTLIN Smart Textiles GmbH grants a warranty of two years on all standard products of the Ambiloom® collection. In case of commercial use of the products the warranty is one year. The period for the calculation of the warranty period starts with the date of invoice. The territorial scope of the warranty protection is Europe-wide.
The warranty refers to the absence of defects in the advertised product, including functionality, material or production defects.
Should a defect occur during the warranty period, the manufacturer will provide one of the following services within the scope of this warranty, depending on his choice:
- repair of the goods free of charge or
- exchange of the goods for an equivalent item free of charge.
In the event of a warranty claim, please contact the warranty provider:
ETTLIN Smart Textiles GmbH
Pforzheimer Str. 202
Phone: +49 7243 107 108
Warranty claims are excluded in case of damage to the goods due to:
- normal wear and tear
- improper handling
- non-observance of safety precautions
- use of force repair attempts on own initiative
If the purchased item is defective, you may in any case contact us within the scope of the statutory warranty, regardless of whether a warranty case exists or the warranty is invoked.